Service Desk*
| Remote Service Desk |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| User Onboarding & Offboarding |
| Time & Materials |
nyc only |
| Device Management |
Devices only |
| Identity & Access Management |
apps only |
| Fully Managed |
|
| Onsite Support |
| Time & Materials |
nyc only |
| Device Management |
nyc only |
| Identity & Access Management |
nyc only |
| Fully Managed |
nyc only |
|
Device Management
| Zero-Touch Machine Setups |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Ongoing Infrastructure Maintenance |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| OS Patching |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Application Patching |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Endpoint Protection |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
|
Identity & Access Management
| Application Support |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Departmental App Provisioning |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| HR-Related Automation |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| App Security Policies |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| New App Integrations |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
|
Warehousing
| Device Provisioning & Shipping |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Device Retrieval |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Device Procurement |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Device Repair & Recycle |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Device Storage / Warehousing |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
|
Additional Services
| Wizarrd Asset Management |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Dedicated Customer Success Manager |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Network Management |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Managed Detection & Response |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
| Compliance Preparedness (SOC 2, GDPR) |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
Project-Based Work |
| Time & Materials |
|
| Device Management |
|
| Identity & Access Management |
|
| Fully Managed |
|
|
