The balance between security and productivity is one that operations teams have been struggling with for a long time. The common refrain is that too much security can slow down productivity, while neglecting it opens the door to significant risks.
At Advisory, we see the calculus differently: security is non-negotiable, but it doesn’t have to come at the cost of your team’s efficiency. The good news is that security tools and practices have evolved, allowing operations teams to streamline processes while maintaining the necessary security baselines to satisfy even the most hardened InfoSec team. This guide explores best practices that enable security and productivity to coexist seamlessly.
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Principle of Least Privilege
One of the most effective ways to boost security without sacrificing productivity is by following the principle of least privilege. This means users are only given the access they need to do their jobs. Not everyone requires admin-level access, and restricting it helps mitigate security risks.
However, limiting access doesn’t have to slow down your team or overburden your Service Desk. Tools like Admin by Request streamline the process, allowing users to request admin privileges only when necessary. This method is faster and more efficient than managing requests via email or other manual processes, which are prone to errors and delays. It ensures security protocols are upheld while keeping productivity flowing, as IT has a clear record of who accessed what, and why.
Embrace Endpoint Management
With so many employees now working remotely or using a range of devices, endpoint management is crucial. Solutions like Microsoft Intune or Jamf allow IT teams to manage and secure devices from a centralized platform, applying consistent security settings across the organization.
For example, you can push updates, enforce encryption, and ensure only approved apps are installed on devices—keeping systems secure without limiting the flexibility workers need. Endpoint management also offers the ability to remotely wipe lost or compromised devices, adding an additional layer of security without manual intervention.
Automation in Patch Management
Unpatched software is one of the most common vulnerabilities in any system. Manually installing updates is time-consuming and often causes delays, leaving systems exposed. Automating patch management is a powerful way to reduce this risk.
We ran a analysis to show just how frequently major software vendors have to patch their applications because of known vulnerabilities (linked here). If you are not keeping up consistently, you can be exposing your organization and users to unnecessary vulnerabilities.
With automated patching, critical updates are applied seamlessly across all systems without disrupting workflows. By scheduling updates during off-hours or using “silent installs” that run in the background, operations teams can maintain security without slowing down productivity. Tools like Alectrona Patch Management and Scappman make this possible, eliminating the need to manually prompt users to update their applications.
Multi-Factor Authentication (MFA) Without the Hassle
Multi-factor authentication (MFA) is a critical security measure that every organization should implement, but let’s be honest—many users dread it. We’ve all experienced that moment when you’re in a rush, and the last thing you want is to fumble through an authentication app just to log in. It can feel like an unnecessary speed bump.
The good news is that MFA doesn’t have to be a productivity killer. Tools like Google Authenticator or Microsoft Authenticator make it quick and painless to verify your identity. But for larger, more security-minded organizations, there’s an even better option: on-device biometrics integrated with tools like Okta. By using fingerprint or facial recognition directly on the device, users can bypass the need to reach for their phones entirely. This seamless approach not only enhances security but also removes the friction that makes MFA feel like a chore. With these user-friendly options, organizations can boost their security posture while keeping employees productive and frustration-free.
Cloud-based Solutions for Security and Flexibility
Cloud platforms like Google Workspace and Microsoft 365 provide a powerful combination of flexibility and security. These services offer secure access to files, emails, and applications from anywhere, allowing employees to remain productive regardless of their location.
By embracing the cloud, organizations can benefit from built-in security features like data encryption, automated backups, and real-time collaboration, while reducing the need for complex on-premise infrastructure. Cloud platforms also integrate easily with MDM solutions and MFA, creating a cohesive, secure environment without adding complexity.
User Education and Awareness
No matter how robust your security systems are, human error remains one of the biggest threats to organizational security. Educating employees on basic security practices—like recognizing phishing attempts, using strong passwords, and understanding the importance of multi-factor authentication (MFA)—can significantly reduce the risk of a breach.
The good news is that effective training doesn’t have to be time-consuming. A few minutes of education each day can prevent a lot of downtime and headaches in the long run. Tools like KnowBe4 make it easy by providing regular, bite-sized learning modules and simulated phishing attacks that keep security top-of-mind without overwhelming employees. The tradeoff is well worth it— a well-informed team not only minimizes security incidents but also reduces the need for IT intervention.
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In conclusion, the notion that there is a zero-sum choice between stringent security requirements and productivity is a misconception. By adopting these operational best practices, your team can implement robust security measures that actually enhance productivity. Automating updates, leveraging mobile device management (MDM), embracing cloud solutions, and ensuring users have only the necessary access are all practical steps toward achieving a secure and efficient operation.
In this article, we’ve discussed various tools that assist in finding the right balance between security and user experience. However, the key lies in how these tools are executed and managed over time. Operations teams that successfully balance security and productivity are better equipped to protect their organization without creating obstacles for employees. As threats continue to evolve, so must your security strategies. If these practices are something you’re looking to implement in your organization, let’s talk!
