Advisory
Our IT strategies
Security
Basic security is not an add-on service; we build it into every system.
At Advisory, we understand security as a core component of IT operations; not a separate service. We focus on three pillars to cover the most critical areas of vulnerability: endpoint security, identity management, and network security. Every client starts our partnership with a thorough audit and update to a secure baseline for their critical infrastructure. From there, we use a layered-security approach to add increasing levels of protection to your systems as your business matures.
Security is not something you can set and forget. As IT continues to change rapidly, we monitor your IT infrastructure and adapt to make sure it stays secure at all times.
On and Offboarding
Employee transitions demand preparedness and seamless execution; each employee should have a productive first day and every offboarding requires sensitivity and thoroughness.
Advisory makes employee transitions simple by partnering with your team to gather the right information up front and coordinate the end-to-end execution.
With our easy-to-follow, guided processes, HR teams have no trouble initiating IT onboardings so employees receive fully-provisioned devices and secure access to the applications they need on day one. For offboardings, Advisory protects your systems and company data through timed or emergency actions to revoke access and coordinate the retrieval of company-owned devices.
Help Desk Support
From triage to resolution, every support interaction is handled with care; we take pride in ensuring you have a delightful service experience with us.
Advisory’s Service Desk team is not only extremely thorough and knowledgeable, but also a pleasure to work with. We deliver quick and efficient service with a friendly and professional attitude.
When a new request comes in, we route your ticket to a technician that knows how to handle the issue. Advisory maintains custom documentation on your company’s processes and gives you visibility into every IT ticket. We believe that providing this level of transparency is important to building trust in our partnership. We also publish all of our support processes in our public knowledge base so you know exactly what to expect from us. Our easy-to-reach, quick-to-resolve support approach allows your team to feel confident and get back to work in no time.
Work With Us
Flexible partnerships and comprehensive IT services.
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