IT Services & Solutions for Medical Offices

Year after year, medical offices grow more and more technologically complex. Your office seeks to keep the focus on providing the highest quality medical care, but the growing technology burden makes this more and more challenging.

As your medical practice grows — or even simply evolves, adding more and more layers of technology — you need an increasing amount of IT support.

Managing your IT needs internally seems nearly impossible if you’re an independent practice: Keeping even one employee on full-time as an IT specialist might seem unworkable, and finding just one or two IT specialists who can truly do everything you need is a pipe dream.

Advisory Solutions is the solution to this problem. Our team of IT experts understands the IT needs of medical offices and can take this burden from you.

At Advisory Solutions, we offer rock-solid IT that powers patient care.

IT That Understands Medical Providers’ Needs

Medical providers have IT needs just like other businesses, but their needs aren’t quite the same. A managed IT firm with deep experience in business settings can’t necessarily adapt to the unique challenges of the medical space.

We do understand your world because we’ve been working in it for over fifteen years. We know you’d rather focus on patients and outcomes than the tech that helps you reach them. And we know that to get the results you want, you need tech that works, with extremely low downtime.

In a retail setting, an IT outage is a problem. It might affect sales and certainly customer service. But customers can deal with minor IT-related inconveniences.

Support for the Apps and Systems You Need

Another unique aspect of IT for medical offices is the scope of applications, tools, technology, and systems that exist in the field. Every field has its niche software and hardware, but the medical field has more than many others, including large, all-encompassing solutions like EHR and practice management software.

Some managed IT services companies force you to choose from their list of supported applications and hardware. This simply won’t work for most medical providers — certainly not unless the managed services company has a deep focus on medical.

That’s not how we operate, either. We believe in creating custom IT support plans for each client, adapting to and supporting whatever mix of hardware, tools, and applications a client needs.

This includes support for all major industry EHR and practice management applications.

Compliant Device and Data Security

Data security is as important as ever — especially in the medical field, where compliance is always a concern. Keeping devices and data storage security is a high priority, and we have the tools and partnerships needed to make this happen.

We also understand the importance of compliance with healthcare regulations surrounding patient data. We rely on tools and practices that meet the compliance standards you’re under.

Use as Many or as Few of Our Services as You Want

Not every medical office has the same needs. If you need full-service managed IT, we’re happy to provide end-to-end IT service and support.

If you have some IT resources in place already (or are getting support from a larger health provider), you can use us to fill in the gaps.

Use us for helpdesk support, so your internal team can focus on their specialties, or rely on us for those specialized skills as an escalation point.

Whatever you need, we can work with you to create a plan that keeps your medical IT operations running smoothly.

No Year-Long Contract Terms

Many managed service providers lock you into long-term service contracts. They figure if they can get you to sign up (maybe they even throw in a free gift card or gadget!), then they’ve got your money for at least 12 months.

We say this approach stinks.

We don’t demand your trust by locking you into year-long contracts. Instead, we earn your trust by providing service of the highest quality, day after day and month after month.

All our contracts are month to month. We know this makes it easier for clients to leave, but that’s just more motivation for us to keep on exceeding expectations and building relationships for the long term.

Offload Burdensome IT. Stay Focused on Patients.

If your medical office is ready to offload burdensome IT work that’s creating distractions and obstacles to your actual mission, Advisory Solutions is here for you. Let us show you how we can keep you streamlined, operational, and focused on patients — not IT.